Tag: #customer-empathy
Writing on GPUs, LLMs, MLOps, Kubernetes — and mindset · 1 posts
The Complete Product Sense Guide for Engineers: Customer Empathy, JTBD, North Star Metric, AB Testing, PMF, Prioritization, and Roadmaps (2025~2026)
"I am an engineer, product is the PM job" stops working in 2026. The three levels of customer empathy, the Jobs-to-be-Done frame, designing a North Star Metric, the failure patterns behind the 60% of AB tests that go wro
2026-04-15 · 15 min read #product-sense#jtbd#north-star-metric#ab-test#pmf